Filipinos are known for their hospitality and care. That’s why a lot of customer service jobs are perfect for our brethren. Other countries love us for it. So the question is, where can you find work like this? Or better yet, is there work-from-home opportunities available?
There are certainly customer service home-based jobs you can take advantage of. And it does bring in quite a sum. Here are 6 customer service home-based jobs that pay well.
Client Service Specialist (Salary Range: 15,000 PHP to 35,000 PHP)
Some clients might have problems when using the products they bought. Some have questions about the benefits or what you can’t use it with. Though you might think it’s simple to use, some of our clients are challenged. And they deserve to be helped.
Client service specialists’ job is to explain how to use a product to its full advantage. You should have the understanding and patience to address their concerns. And helping them would net you around 15,000 PHP to 35,000 PHP, depending on your experience.
Technical Support Specialists (Salary Range: 20,000 PHP to 40,000 PHP)
Sometimes, the problems of our customers go beyond the ordinary. It can be too technical for them to fix, like glitches or software problems.
It’s the job of technical support specialists to troubleshoot and fix the problem as soon as possible. It might be a significant bug or just a simple tweak. But your help is definitely crucial for the client. And in doing this, you can earn roughly 20,000 PHP to 40,000 PHP, depending on your expertise.
IT Help Desk Support Specialist (Salary Range: 17,000 PHP to 60,000 PHP)
On a deeper level, your client might encounter problems more inclined to IT. With the modernisation of almost all companies, a dedicated IT help desk is necessary for their business.
But owners don’t have the time to cater to all of these concerns. That’s why IT help desk support specialists are here to help. In this career, you answer IT-related questions for your clients to solve their inquiries as soon as possible. Roughly 17,000 PHP to 60,000 PHP is the earnings of an IT Help Desk Support Specialist. It will just depend on your experience.
Phone Support Specialist (Salary Range: 17,000 PHP to 60,000 PHP)
Some clients need support in real time. And arguably, the fastest way to resolve a problem. But owners don’t have the time to take on calls every single time. That’s why companies hire phone support specialists to assist them.
Phone support specialists can provide answers at the moment without the client typing long messages or emails. Some do prefer this for a quick resolution.
Depending on your experience, earn roughly 17,000 PHP to 60,000 PHP with this career.
Chat Support Representative (Salary Range: 17,000 PHP to 60,000 PHP)
While others might prefer phone conversations, some do prefer chat instead. Some companies also offer chat support to utilise chatbots for frequently asked questions. And chat support representatives for the more complicated ones.
Chat support representatives earn roughly 17,000 PHP to 60,000 PHP, depending on your skill level.
Email Support Representatives (Salary Range: 17,000 PHP to 60,000 PHP)
Some customers might not have the time to queue for their turn on a phone line or have a chat on instant message. That’s why they opt for email inquiries for their concerns.
Email support representatives are tasked to handle hundreds of emails to resolve a concern promptly. This career can net you around 17,000 PHP to 60,000 PHP, depending on your skill level.
Who would’ve thought that helping others would actually earn you money? If you serve your customers well, they can benefit your livelihood online in return with a thriving career.
Which customer service online work are you trying out? Comment down below! Cheers!