Eyeing a career change? Switching careers or job hopping continues gaining traction today, particularly among Gen Z (1997-2012) workers looking to accelerate their careers. Alongside the growth of remote jobs,…
Introduction The demand for virtual assistants (VAs) is growing worldwide as businesses look for affordable ways to handle tasks and improve efficiency. The Philippines stands out as a top source…
Work from home jobs have forever changed work as we know it. Thanks to advances in modern technology, several jobs we thought could only be done onsite can now be…
Introduction: The Rise of AI in the Philippine Remote Job Market Remote work is now a sought-after option in the Philippine job market. The pandemic showed that many jobs can…
Looking to start an online career but don’t know which work from home jobs to apply for? Why not try online data entry jobs? A combination of beginner-friendly skill requirements…
(PART 2 of 3 of the CSR Mini Course) As you develop your customer support skills from the previous module, you can explore useful strategies to complement your skills and…
(PART 1 of 3 of the CSR Mini Course) Providing great customer service is more important than ever. Whether it’s resolving issues quickly or offering personalized solutions, effective customer support…
As a customer service representative, it's important to identify the CX skills that businesses pay top dollar for if you want to boost your career. However, with so many training…
In customer service online jobs, it’s inevitable to encounter intense situations, whether it's dealing with frustrated customers or addressing sensitive issues. So it’s important to hone your customer support skills…
Customer service representatives (CSR) in chat support, email support, social media management, and ticketing systems should excel at written communication. This helps you convey clearer messages, which leads to better…