SEO Specialist

JO 15049 | Part-Time SEO Specialist

Status: Part-Time (20 hours/week)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Responsibilities:

• Client Management: Independently manage client accounts and conduct monthly client calls.
• SEO Optimization: Perform website audits, implement SEO changes, and create and analyze monthly reports using Looker Studio.
• Client Support: Handle client onboarding, occasional troubleshooting, and maintain detailed work notes.

Qualifications:

• Skills: Proficient in SEO (On-Page, Technical and Location)
  SEO Reporting, SEO Troubleshooting in WordPress, Elementor, GA4, and GTM
• Nice to have: Experience with Looker Studio but proficiency in other reporting tools
• Focus: On-page SEO, technical SEO, Google Business Profile, and local SEO / Report Generation and Troubleshooting
• Abilities: Analyze reports, identify priorities, implement changes, and communicate effectively.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.
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Constructor Engineer

Job Overview:

As a Constructor Engineer, you will play a pivotal role in overseeing the design, development, and construction of modular building systems. You will collaborate with architects, project managers, and other engineering teams to ensure that the modular structures are built to the highest standards of quality, safety, and efficiency. Your expertise in construction engineering will help drive innovation in the modular building process, allowing us to deliver top-notch, sustainable, and efficient solutions to our clients.

Key Responsibilities:

• Design and Planning: Collaborate with architects, designers, and the project management team to develop construction plans that meet both aesthetic and structural requirements.
• Construction Oversight: Manage and supervise the assembly and installation of modular structures, ensuring adherence to safety regulations, timelines, and quality standards.
• Technical Documentation: Create and maintain technical documentation, including blueprints, material specifications, and construction schedules.
• Problem Solving: Analyze and address construction challenges, providing efficient solutions to ensure seamless project progression.
• Quality Control: Conduct regular site inspections and quality control checks to ensure that all materials and construction techniques meet Qmodular's quality standards.
• Cost Management: Work with procurement teams to source materials, track costs, and ensure that projects stay within budget.
• Sustainability and Innovation: Incorporate sustainable building practices and innovative construction techniques into the modular design process.
• Team Collaboration: Lead and coordinate with construction crews, subcontractors, and project stakeholders to ensure successful project completion.

Qualifications:

• Experience: Minimum 1 - 3 years of experience in construction engineering, preferably in modular or prefabricated building systems. (residential or commercial buildings)
• Technical Skills: Proficiency in construction management software (e.g., AutoCAD, Revit, BIM), strong knowledge of building codes and standards. Mus have experience in imperial and metrical system
• Attention to Detail: Strong ability to analyze designs and construction plans for accuracy and adherence to standards.
• Problem-Solving Skills: Excellent analytical and problem-solving abilities to address construction challenges efficiently.
• Communication: Strong verbal and written communication skills to collaborate with diverse teams and stakeholders.
  
   

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Estimator

Employment Type: Full - time
Schedule: 2 PM - 10 PM PH time, Monday - Friday
 

As an Estimator, you will be responsible for preparing accurate cost estimates for modular construction projects. You will work closely with the design, engineering, and project management teams to ensure that all aspects of a project are thoroughly analyzed and cost. Your role will be critical in helping deliver competitive bids while maintaining profitability and ensuring the highest quality of work. Your expertise in cost analysis, procurement, and budgeting will help drive the financial success of our modular construction projects.

Key Responsibilities:

• Cost Estimation: Develop detailed and accurate cost estimates for materials, labor, and time requirements for modular construction projects.
• Project Analysis: Review project specifications, blueprints, and other documents to fully understand the scope and requirements of each project.
• Supplier and Subcontractor Coordination: Obtain and analyze quotes from suppliers, subcontractors, and vendors to ensure the best pricing and quality.
• Budget Development: Prepare project budgets and ensure that estimates align with overall project financial goals and constraints.
• Risk Assessment: Identify potential risks and unforeseen costs in the construction process and provide solutions to mitigate them.
• Value Engineering: Recommend cost-saving measures or alternative construction methods that maintain quality while reducing expenses.
• Bid Preparation: Prepare bid proposals, ensuring all documentation is accurate and complete for timely submission to clients.
• Market Research: Stay up-to-date with current industry trends, material costs, labor rates, and new technologies that may impact project estimates.
• Collaboration: Work closely with the design, procurement, and project management teams to ensure that all estimates are realistic and achievable.
• Post-Project Analysis: Review completed projects to compare actual costs to estimated costs, providing insight into areas for improvement.

Qualifications:

• Experience: Minimum 1-3 years of experience in cost estimation within the construction industry, preferably in modular or prefabricated building systems.
• Technical Skills: Proficiency in estimation software (e.g., Bluebeam, CostX, AutoCad or similar), as well as strong Microsoft Excel skills.
• Analytical Abilities: Strong numerical and analytical skills to accurately estimate project costs and identify potential savings.
• Attention to Detail: Excellent ability to review project plans and specifications with a focus on identifying cost-related issues.
• Communication Skills: Strong verbal and written communication skills for collaborating with internal teams, suppliers, and clients.
• Time Management: Ability to prioritize tasks and manage multiple projects within tight deadlines.
• Knowledge of Building Codes: Familiarity with local and international building codes and regulations.

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CRM/HubSpot Specialist

JO 15067 | CRM/HubSpot Specialist for AU Capital Investment Company

Job Type: Full-time (40 hours per week)
Working Hours: Monday to Friday 8:30 AM to 5:30 PM Australian Eastern Time (6:30AM to 3:30PM Philippine Time)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Responsibilities:

• Oversee and execute small projects related to HubSpot setup and integrations for a key client.
• Manage and maintain custom integrations using Zapier and bespoke solutions, including integration with Student Management Systems (RTOManager and Wisenet).
• Build, define, and run workflows, automations, and optimizations to improve platform efficiency.
• Serve as the primary contact for HubSpot-related issues, offering guidance and resolution support.
• Provide training and support for new and existing users on HubSpot best practices, authentication, authorizations, and troubleshooting.
• Build custom reports and dashboards to meet the business needs.
• Liaise with HubSpot support and external suppliers as needed to resolve ongoing issues.
• Support marketing and outbound campaigns, working closely with various teams to ensure HubSpot is being used to its full potential.

Qualifications:

• Highly proficient in HubSpot, including its tools, workflows, and automations.
• Experience with Zapier and managing integrations.
• Basic coding knowledge (e.g., HTML, JavaScript).
• Strong skills in Excel and experience managing data models within HubSpot.
• Experience working in agile environments.
• Excellent project management skills, with the ability to report on schedules and meet deadlines.
• Strong communication skills and ability to foster relationships with clients and stakeholders.

Nice-to-Have:

• Familiarity with RTOManager and Wisenet.
• Experience in platform security management and data governance within HubSpot.
• Previous experience supporting marketing campaigns and outbound strategies.

What Success Looks Like:

• You are in full control of your HubSpot projects, with a clear understanding of all facts and figures.
• You feel confident and supported in your role by the internal and external stakeholders.
• Client stakeholders trust you as the "custodian of HubSpot", relying on you for guidance and problem resolution.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Executive Assistant (With Xero Experience)

 JO 15100 | Executive Assistant (With Xero Experience)
Status: Full-time (40 hours/week)
Work Hours: 9:00AM - 6:00PM AU Eastern time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

About The Client:

This is for an Australian-based company that operates multiple business entities. Our client is looking for a dedicated Executive Assistant who is skilled at handling multiple administrative tasks while having a good understanding of Xero, an accounting software. The role involves working closely with senior executives and occasionally coordinating with the accountant on financial processes.

Who You'll Be Working With:
You will be directly supporting a senior executive managing multiple companies and handling a wide range of activities. The ideal candidate will be self-motivated, highly organized, and comfortable with multitasking in a dynamic environment.

Duties Include:

• Manage and maintain the executive’s calendar, including scheduling meetings and appointments.
• Handle email correspondence, prioritizing urgent messages, and responding on behalf of the executive when necessary.
• Coordinate travel arrangements, including booking flights and accommodations.
• Prepare documents, reports, and presentations for meetings and projects.
• Provide administrative support, including maintaining records and managing digital filing systems.
• Assist with minor bookkeeping tasks, such as invoice preparation, data entry, and basic transactions in Xero.
• Act as the point of contact for non-urgent matters and route them appropriately.

Qualifications:

• More than three years of experience as an Executive Assistant or Virtual Assistant in a fast-paced environment.
• Experience working with Xero accounting software
• Prior experience supporting senior management or business owners is preferred.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Familiarity with financial processes in Xero software is a plus.
• Ability to work independently and take initiative.

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Bookkeeper VA

JO 15101 | Bookkeeper VA
Status: Full-time (40 hours/week)
Work Hours: 9:00AM - 6:00PM AU Eastern time
 

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

About The Client:

This is for an Australian-based company that operates multiple business entities. Our client is looking for a dedicated Executive Assistant who is skilled at handling multiple administrative tasks while having a good understanding of Xero, an accounting software. The role involves working closely with senior executives and occasionally coordinating with the accountant on financial processes.

Who You'll Be Working With:

You will be supporting a senior executive and working alongside the company’s accountant. The successful candidate will be expected to assist in financial tasks while maintaining an organized system of records across various business entities.
 

Primary Duties:

• Perform day-to-day bookkeeping tasks such as reconciliation, invoicing, and payment processing using Xero.
• Prepare financial reports and assist with budget tracking.
• Collaborate with the company’s accountant to ensure accurate financial data management.
• Process invoices, record expenses, and manage accounts payable/receivable.
• Support the integration of financial data across multiple business entities.
• Assist with tax filing preparations and payroll coordination as needed.

Qualifications:

• More than five years of experience in bookkeeping and accounting
• Proficiency in using Xero
• Proven experience handling accounts for multiple entities or businesses.
• Familiarity with tax filings and payroll processes is a plus.
• Strong attention to detail and accuracy in financial reporting.
• Ability to multitask and manage various financial operations across different companies.

  View Job

Travel Specialist

 JO15105 | Travel Specialist for NZ Travel Agency

Status: Part-time/ 20 hours a week
Schedule: New Zealand time, TBD

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities:

• Handle incoming calls for travel assistance and make outgoing calls for follow-ups, confirmations, and promotions.
• Identify and pursue sales opportunities and offer additional travel products and services.
• Manage flight changes, cancellations, and re-bookings and provide accurate travel itineraries.
• Provide relevant information regarding flights, tours, accommodation, transport, travel insurance, travel dates and  cost
• Address customer inquiries and resolve issues and maintain a positive attitude towards customers.

Qualifications:

• Experience in airline ticketing and booking.
• Proficient in Amadeus GDS.
• Strong sales skills with a proven track record.
• Excellent communication skills.
• Ability to handle inbound and outbound calls.
• Exceptional customer service skills.
• Ability to work independently and unsupervised.
• Great problem solving skill.
• Strong multitasking and time management abilities.
• Attention to detail.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Customer Service Representative

JO 15104 | Customer Service Representative for AU Claims Management Company

Job Status: Full Time/40 hours a week
Work Schedule: Monday to Friday 7:30am-4:30pm Manila Time (9:30am-6:30pm MELBOURNE TIME)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Job Description

• Manage incoming and outgoing calls in a professional and efficient manner.
• Assist customers with their inquiries, resolve issues and provide top notch customer service.
• Maintain accurate and organized customer records.
• Liaise with Claims coordinators and specialist to ensure seamless customer experience.
• Work within established guidelines and protocols to meet and exceed customer expectations.

 
Qualifications

• Previous experience in a call center or BPO industry is required.
• With knowledge of understanding financial products and services.
• Previous experience in a Financial Services Industry is a must.
• Strong verbal and written communication skills in English.
• Excellent problem-solving skills.
• Attention to detail.

Company Device will be provided however Back- up Computer Requirement:

• Noise Cancellation Headset
• Processor: Ryzen 5 or higher, Intel iCore 5 or higher
• Windows 10 or higher
• more than 500 GB Internal storage or external storage
• 8GB RAM or higher
• Fiber internet connection. 25 MBPS and above
• Camera for internal use

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Appointment Setter

Employment Type: Part Time / 20 hours a week
Working Schedule: 8:00 AM to 12:00 PM Manila time (11AM to 3PM Melbourne time)

About the client:
A boutique property developer that is dedicated to creating high quality developments with a singular focus - the experience of residents.

We specialise in apartment developments and always focus on quality and livability. It's this dedication to producing the best residences possible, that allows us to deliver exceptional homes to our purchasers.

Role Objective:

The primary objective of this role is to support the sales team by efficiently managing and converting qualified sales inquiries into potential clients. The candidate will be responsible for ensuring all client data is up-to-date in the CRM system and maintaining strong relationships with clients to enhance future business opportunities. This role plays a key part in ensuring smooth communication between prospective clients and senior sales managers while contributing to the company's mission of delivering exceptional, high-quality residential developments.
 
Job responsibilities:

• Manage sales inquiries from qualified leads and convert them into new clients
• Reach out to leads continuously until they have an appointment set with a senior sales manager
• Update client information in the CRM to make sure all team members have current information
• Maintain relationships with clients through phone calls, email, etc. to make sure they remember our business when they are ready to engage with our services again.

Qualifications:

• Must have an experience in Appointment Setting
• Must have an experience with CRMs, preferably Hubspot
• Experience in property or real estate sales either US or Australia is an advantage
• Must have Excellent English communication skills
• Must have a Headset. Noise cancellation is preferable

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eCommerce Administrator

14974 | eCommerce Administrator

Status: Full-Time (40 hours/week), but is expected to be initially on a Part-Time work setup for the first 2-3 months from the start date
Schedule: 6:00 AM to 3:00 PM Philippine Standard Time | 8:00 AM to 5:00 PM AEST (Mon-Fri)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Responsibilities:

• Monitor sales emails coming through the client's website, respond to inquiries, and provide accurate information and assistance.
• Monitor emails coming through the client's eBay account and respond to inquiries and provide accurate information and assistance.
• Responsible for monitoring and managing the back-end data of the client's website and eBay account to ensure accurate inventory status (In or Out of Stock, correct product listings and displayed and up-to-date products, etc.).
• Create and organize order files and properly transmit them to the warehouse daily with accurate information.
• Handle invoices for any purchase orders received via email while ensuring accuracy.
• Apply payments received from customers to their respective accounts or orders as per the provided update from the manager.
• Regularly check the client's eBay account for any disputes and messages, respond promptly, and resolve issues to maintain customer satisfaction.
• Upload or enter new products into the Inventory Management Software (CIN7 Core).
• Update tracking numbers on the client's eBay account on a daily basis.
• Update the stock sheet count regularly to ensure accurate inventory records.
• Assist with phone inquiries, providing excellent customer service and addressing customer needs and concerns effectively.
• Collaborate with teams to ensure efficient and effective resolution of customer issues and inquiries.
• Assist the Managers with any tasks that they may require help with including data entry or document editing.
• Execute any requests that come through from management, ensuring timely completion and effective communication.

Qualifications:

• Prior experience in the e-commerce industry is required for this position.
• Prior experience in answering phone and email inquiries in a customer service function is required for this position.
• Excellent written and verbal communication skills in English with the ability to articulate information clearly and professionally.
• Attention to detail and accuracy in handling invoices, order files, and other administrative tasks.
• Ability to adapt quickly to changing processes and technologies, with a willingness to learn new systems.
• Strong customer service skills, with a friendly and customer-centric approach.

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Business Admin Support

Business Admin Support

Status: Full-Time (40 hours/week)
Schedule: Monday to Friday | 8:00am – 5:00pm AEST | 6:00am – 3:00pm Manila

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

ROLE OBJECTIVE
To leverage extensive experience in bookkeeping, payroll processing, and financial reporting within the Xero and QuickBooks Online (QBO) platforms, ensuring the accurate and timely management of financial transactions and reporting for both Australian and Singaporean entities. aim to contribute to the seamless operation of financial processes, including payroll, vendor payments, cash flow management, and month-end close, while maintaining strict adherence to company policies and regulatory requirements. the goal is to support the Finance Director and CEO in achieving financial transparency and accuracy through detailed reporting and proactive financial management.

JOB DESCRIPTION
The successful candidate is expected to support our Singapore and Australia entities in the following financial operations:

• Key in bills, expense claims & process Expensify reports into XERO/ QBO with accurate coding of account & business unit & project.
• Process AU employee’s payroll in XERO monthly.
• Raise SG monthly vendor payments in Convera and OCBC for payment.
• Update cashbook weekly for upcoming receipts (based on XERO/ QBO) and payments (based on forecasts) 
•    Monthly coordinate with CEO for her monthly credit card reimbursement for SG / AU claims.
•  Follow up with Business Manager for documentation of regular expenses that are charged to the business card.
• Close monthly accounts for both entities including raising journals for revenue recognition, prepayments, accruals, amortizations and adjustment of operating fee to BU / management fee from AU to SG entity.  Perform checks for completeness and accuracy 
• Prepare month end reporting pack using XERO/QBO for historical data + forecasts from Finance Director.  Perform consolidation across business units as required and include commentary 

QUALIFICATION:

• Highly proficient in Xero and QuickBooks Online (QBO) for accurate data entry, coding, and reconciliation, with expertise in Australian payroll processing and Singaporean vendor payments through Convera and OCBC

• Proficient in closing monthly accounts, preparing detailed reports, and collaborating with senior management to align financial operations with strategic goals.
• Skilled in managing weekly cashbooks, accurately forecasting receipts and payments, and handling credit card reconciliations and reimbursements.
• Strong communicator with experience collaborating with executives to ensure accurate financial reporting, and highly organized, capable of managing multiple tasks in a fast-paced environment.
• Minimum of 3-5 years of experience in Australian and Singaporean financial practices, with proven ability to manage global financial operations across multiple entities.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Relevant certifications in Xero, QBO, or other accounting software are an advantage.

  View Job

Project Manager and Estimator

JO 15099 | Project Manager and Estimator
Status: Full-time
Work hours: to be confirmed

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)

*Terms and conditions apply

About The Client:

This is for a is a Melbourne-based company specializing in landscaping and construction projects, including carpentry and various outdoor works. The company is expanding and looking for a talented individual to manage project estimation and ensure smooth operations of landscaping projects.

About The Role:

• Project Management:
  • Oversee daily project operations and manage teams remotely.
  • Communicate with team leaders and ensure project timelines are followed.
  • Keep record of Budget, variations, outgoings for each project
  • Liaise with clients regarding project updates, timelines, and any delays.
  • Maintain project records, including client communication and feedback.
  • Maintain budget of each project
  • Attend Pre and Post construction and job analysis meetings
• Estimation:
  • Read and interpret plans and sketches and specifications as they pertain to building Landscaping projects
  • Estimate/Quote materials and labour costs accurately for various landscaping projects along with business owner
  • Analyse designs and complete take-offs of project estimates
  • Gather project measurements, and prepare quotations using the company’s estimation tools (e.g., Buildxact).
  • Create and submit Estimates/Quotes and Invoices of projects while ensuring budget adherence.
  • Stay updated on material costs, landscaping trends, and industry standards
  • Responsible for data updates into estimating program
• Drawing and Design:
  • Be able to recreate sketches into properly scaled 3D plans using drawing software
  • Ensure the generated plans meet project requirements and can be used for accurate estimation.
• Team Coordination:
  • Attend once per week early team meetings (remotely)
  • Communicate with on-site teams regarding project progress and material needs.
  • Ensure timely procurement of materials and maintain communication between suppliers and the team.
  • Organize and assign tasks through the project management tool (ServiceMI) and other communication tools.
• Internal and External Communication:
  • Keep clients updated on project progress via phone, email, and text.
  • Address any concerns regarding project timelines or delays, ensuring a high level of client satisfaction.
  • Solicit client feedback and maintain records of their project experience.
  • Contact subcontractors and suppliers to obtain quotes for inclusion in estimates order project plans and specs.
  • Communicate effectively with our team and clients
• Admin Tasks:
  • Answering emails and phone calls for the landscaping division.
  • Organise and book site visits and Landscaping projects
  • Track project updates using internal project management systems.
  • Check invoices, update client files, and send project status reports.
  • Maintain flexibility to adapt to the changing needs of the business as it grows.

Qualifications:
 

• Project Management: Proven experience managing remote teams and ensuring timely project completion.
• Estimation Skills: Ability to prepare detailed and accurate project estimates using estimation software.
• Communication: Strong verbal and written communication skills, particularly for client and team interactions.
• Technical Skills:
  • Proficiency in SketchUp or similar drawing software.
  • Experience using project management tools like ServiceMI or similar.
  • Knowledge of Buildxact or other estimation software.
• Attention to Detail: Ability to create and review project plans, ensuring accuracy in measurements and material estimates.
• Preferred Qualifications:
  • Experience in the landscaping or construction industry.
  • Ability to work independently and manage multiple projects simultaneously.
  • Familiarity with remote work tools and systems.

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Support Staff Coordinator

Job Role: Support Staff Coordinator

Status: Remote | Part-Time (20 hours/week) Then will transition to full-time after 3 weeks.
Schedule: Monday to Friday 9:00 AM – 1:00 PM AEST | 7:00 AM – 11:00 PM MNL

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

    
Role Objective:

The primary objective of the Support Staff Coordinator is to ensure seamless coordination between technicians, clients, and internal departments to maintain high levels of service delivery. This role is responsible for overseeing the Design to Production monitoring portal, following up with technicians on-site attendance, managing invoicing information for the accounts department, and acting as the first point of contact for support inquiries. Additionally, the coordinator will generate weekly status reports to monitor open tickets and service requests, contributing to overall operational efficiency and customer satisfaction.


Job Responsibilities:

• Reviewing all devices on Design to Production monitoring portal
• Following up with Technicians and ensuring that site attendance is occurring as per agreed upon SLA with the clients and technicians.
• Ensure that accounts department have all the necessary information required to finalize invoicing for Work Orders
• First point of contact for all Design to production phone enquires.
• First point of contact for all Support enquires
• Generating and providing weekly open tickets report along with current status.

Qualifications:

• Proven background in delivering excellent customer service and technical support.
• Excellent written and verbal communication, ensuring clarity and professionalism in all interactions.
• A high level of accuracy and integrity in handling tasks, especially in documentation and reporting
• Strong analytical and conceptual thinking skills to address technical issues and improve service delivery.
• Advanced proficiency in using Microsoft Excel and Microsoft Office for reporting and tracking.
• Experience using Microsoft Dynamics Business Central 365 (desirable)
• Experience with IT Service Management (ITSM) platforms, with preference for experience in Servicely.
• Hands-on experience in helpdesk and field service environments, understanding the dynamics of technical support.
• Familiarity with basic IT troubleshooting and support to assist technicians and clients.
• Ability to manage time effectively, prioritize tasks, and meet deadlines consistently.

 
Requirements

• Candidate will need to have multiple monitors
• Candidate will need to have reliable and high-speed internet connection for efficiency and clear phone calls (as we use VOIP system), as well as having their screen projected in our open office space.

 

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Off-page SEO/Link Building Specialist

Responsibilities: 

• Researching and implementing content recommendations for the website
• Handling Off-Site SEO performance by ensuring all mandatory listings are claimed, verified, and accurate.
• Outreach Relationship Management - cold email outreach, tracking the success of each campaign
• Maintain a database of acquired backlinks

Qualifications:

• Has experience with the same role for at least 3 years
• Has solid digital marketing experience. Specifically - off-page SEO
• Has strong attention to detail.
• Knowledge of SEO best practices, search engine algorithms, and ranking factors.
• Strong analytical skills and the ability to interpret data, draw insights, and make data-driven decisions.
• Excellent written and verbal communication skills to collaborate effectively with team members.
• Up-to-date with the latest trends and developments in the SEO and digital marketing industry.
  
  Tools: G-Chat / Google Meets / Monday / SEM rush /  Pitchbox

  Role Objective:

• Execute daily strategies to acquire links to clients’ websites to boost their rankings on Google.
• Reach out to bloggers and website owners and acquire high quality links 
• Assign article topics as necessary to our editorial team.
• Monitor and analyze client backlinks and keyword rankings 
• Weekly Report to Manager
• Experiment with different strategies and look for new websites for link opportunities.

View Job

IDR Email Management Specialist

JO 15074 IDR Email Management Specialist for AU Claims Management Company

Job Status: Full time - 40 hours/week
Work Schedule: 6:30AM-3:30PM MNL time Monday to Friday (8:30am-5:30pm AEST)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities:

• Manages and oversees emails received in the IDR folder.
• Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
• Attends to enquiries from clients and financial firms.
• Implements effective processes to ensure emails are actioned on time.
• Adheres to KPIs and responds to emails with set time frames.
• Assists the IDR team with various administrative tasks when required

Minimum Requirements 

• 500GB Internal or External Hard drive + 2-3 years financial services (e.g., insurance, banking, collections, Back Office, Consumer banking operations, Document processing, Loan Processing), Or
• Experience in Email Management / Administrative
• Must have 500GB internal or external storage

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

IDR - Claims Support

JO 15080 DR - Claims Support for AU Claims Management Company

Job Status: Full time - 40 hours/week
Work Schedule: 6:30AM-3:30PM MNL time Monday to Friday (8:30am-5:30pm AEST)

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities:

• Assists Claims Specialists in qualifying clients for claims and ensure the timely preparation and submission of AFCA (Australian Financial Complaints Authority) forms.
• Inputs and updates claims-related data precisely in internal systems, ensuring all information is accurate, consistent, and up to date.
• Addresses client inquiries regarding follow-up questions related to qualification criteria.
• Assists Claims Specialists in sending offers and follow-up communications regarding pending offers.
• Comply with KPIs by responding to emails within set time frames.
• Provide administrative support to the IDR team as required.

Minimum Requirements 

• 500GB Internal or External Hard drive + 2-3 years financial services (e.g., insurance, banking, collections, Back Office, Consumer banking operations, Document processing, Loan Processing), Or
• Experience in Email Management / Administrative
• Must have 500GB internal or external storage

Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations. View Job

Client Services Specialist

Schedule: 8 AM - 5 PM CST
Employment Type: Full - time

Objective: Drive business efficiency and revenue through administrative support and exceptionalcustomer service.

● Technical Requirements:

• Must have access to backup power in case of outages so power and internet still work, even during a blackout.
• Must have backup internet in case the broadband connection fails. Prepaid internet modems can be purchased to buy data and secure a temporary connection when needed.
• Must pass an internet speed test (at least 5 mbps)

Job Duties include, but are not limited to:

Provide an impeccable client experience to all of Melissa Gomez’s personal clients as well as the licensed agents in her team.

● New Business / Production

• ○ Data entry of life insurance and annuity client applications completed via Docusign and submitted into our software system for official submission.
• ○ Collect data for entry directly from clients via live phone/zoom call to submit applications for them.
• ○ Call/Text clients to collect missing information to complete applications.

● Client Support
          ○ Manage communication with Melissa Gomez’s personal clients including, but not limited to:

• Welcome Email/Text
• Weekly calls/texts to provide case updates
• Call/text clients to obtain all outstanding requirements quickly
• Approval/Decline Email
• Ensure delivery of policy and collect signed Policy Delivery Receipt
• Updating policy information such as address, bank account, insurance amount, etc.

■ Requesting policies to be mailed to physical locations
■ Respond to any requests from clients or carriers urgently within 24-48
hours
● Tracking / Reporting

• Data entry of Melissa’s personal client information from applications into Google Form transmittal for record-keeping and tracking purposes.
• Transfer all transmittal entries from the transmittal spreadsheet into the master Production Log spreadsheet.

■ Manage Production Log spreadsheet daily, adding new updates/progress on
each pending client case. Actions take may include:

• Booking paramedical exams for the clients to provide blood & urine
• Retrieving medical records from client’s physicians
• Gathering necessary information from clients by sending them a Docusign form to complete.

■ Keep impeccable notes on each step taken towards resolving the case.

● Placement & Persistency: Commissions & Chargebacks
Placement is defined as the % of applications that get approved/paid compared to the amount
of applications submitted. Persistency is defined as the % of approved/paid policies that stay in
force over an extended amount of time (9 months or more).

         ○ Achieve OKR 70% Placement minimum every month (measured every other month)
  ■ For example, if we submit 100 applications in January, at least 70 of them must be approved and paid commissions by March 1.

         ○ Update Production Log spreadsheet with all applications that paid out on commission
            statements
■ Commission Reports are due by COB every Friday to display which policies
paid out that week

          ○ Update Chargeback Report spreadsheet with all applications that charged back on
commission statements
■ Take action to resolve the chargebacks with clients and agents until resolved

● Agent Support
Our agent’s Placement/Persistency is included in our total, so ensuring they are also getting
their submitted business approved/paid is critical.
          ○ Train agents on how to complete all of the responsibilities outlined above independently
on their own. (The agent’s do not have assistant’s helping them, so they have to do all of
the tasks above on their own and need to be trained on how to complete the tasks.)
■ Phone Calls and 1-1 Zoom Calls with agents to show and teach them how to
complete the tasks above for their own clients
■ Checking in with agents via text and email to gather updates to update
Production Log spreadsheet
■ Emailing agent’s suggestions and feedback / guidance for how to handle certain situations they’re facing with their client policies

Resources, Training, & Support Provided
Melissa Gomez is very hands-on with onboarding and ongoing mentorship to provide employees with support, guidance, and meaningful feedback so they can continuously improve and achieve goals.
● Monthly Strategy Zoom Meeting will occur on the 1st business day of the month to discuss goals for the month
● Reports will be reviewed together twice every week via Zoom to discuss what is going well and what needs improvement and provide suggestions
● Daily check-ins will occur via text (and/or brief call if necessary) to gauge progress and offer support/direction to assistant to aid in success
● Written & Video Standard Operating Procedures (SOPs) available for all main responsibilities
● Every insurance company we work with has training videos and brochures on their website teaching how to do everything required in the role from data entry, to locating additional documentation, to checking commission statements and beyond. These resources will need to be studied and learned outside of working hours.
● Open communication 24/7 with Melissa Gomez directly to ask questions and request guidance/clarity on any assigned task. Questions from employees are welcomed and appreciated!

Candidate Requirements:

1. Results-driven: The ideal candidate should be highly motivated to achieve goals and exceed expectations, with a relentless drive to overcome any obstacle to succeed.
2. Data-savvy: Must possess strong analytical skills and be able to interpret data to make informed decisions that drive results.
3. Customer-oriented: The candidate should be able to deliver exceptional customer service to clients and agents, providing a positive experience for them.
4. Attention to detail: The candidate should have a keen eye for detail and possess strong data entry and tracking skills, with a focus on accuracy to ensure business success.
5. Communication skills: Strong English language communication skills are essential, both written and verbal, with the ability to communicate professionally via phone call, text, and email with clients, agents, and carriers.
6. Organizational skills: The candidate should be highly organized and able to manage multiple tasks efficiently while maintaining a high level of productivity.
7. Proactive problem-solver: The ideal candidate should be able to identify and address bottlenecks and process issues, and provide recommendations for cost-saving and time-saving solutions.
8. Excel proficiency: While basic knowledge of Microsoft Excel is required, proficiency in creating and managing Pivot Tables and detailed, logic-based formulas is preferred.
9. Insurance industry experience: Experience in administrative roles within insurance companies and training others to complete processes and procedures is preferred, but not required.
10. Familiarity with DocuSign: Experience with DocuSign, an electronic signature software, is preferred. However, candidates with a willingness to learn are also encouraged to apply.
11. Go High Level CRM expert: Experience with the Go High Level CRM software is preferred, as the role involves managing client information and interactions within the platform.
12. Self-motivated: The candidate should be able to work independently, take ownership of their tasks and responsibilities, and manage their workload without needing constant direction or supervision.
13. Self-starter: Responsible for taking initiative, identifying opportunities for improvement, and driving projects forward independently. They are resourceful, adaptable, and able to thrive in a fast-paced environment
14. Critical thinker: analyzes complex problems and develops creative solutions based on thorough research and evidence
15. Strong decision-making skills: The ideal candidate should be able to make quick, effective decisions based on their knowledge, experience, and judgment, and be comfortable taking calculated risks when necessary.
16. Resourceful: The candidate should be able to utilize resources available to them such as training videos, contact directory, and SOPs to find solutions to problems and complete tasks, without requiring excessive guidance or support.
17. Action-oriented: The ideal candidate should have a bias towards action, with the ability to make decisions and take initiative to move projects forward.
18. Adaptable: The candidate should be able to adapt to changing circumstances and priorities, and be comfortable with uncertainty and ambiguity.
19. Comfortable with ambiguity: The candidate should be able to deal well with uncertainty and changing circumstances, and be able to adapt quickly to new information or priorities as they arise.
20. Fast-paced environment: The candidate should be able to thrive in a fast-paced work environment without getting overwhelmed, while still maintaining a high level of accuracy and attention to detail.
21. Time management: The candidate should be able to manage their time effectively by discerning how to prioritize tasks in order to meet important deadlines in a timely manner, while still maintaining high quality work.
22. Ability to teach others: The ideal candidate should have the ability to effectively teach team members how to perform their job responsibilities with efficiency, accuracy, and urgency.
23. Impeccable Follow-up skills: The ideal candidate should have exceptional follow-up skills and be persistent until tasks are completed, ensuring that nothing falls through the cracks. They should be able to effectively track progress and communicate updates to relevant parties, while also prioritizing and adjusting their approach as needed to meet deadlines and achieve goals View Job

Executive Assistant

JO 15084 | Executive Assistant

Status: Part-time (4 hours per day/ 5 days a week)
Shift hours: Monday to Friday; between 7:00AM - 4:00PM

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

Role Overview:

We are seeking a proactive and detail-oriented Executive Assistant to provide high-level administrative support to the Director and assist with evolving business needs. This role requires someone who can manage both routine administrative tasks and ad hoc responsibilities, ensuring timely execution of all assigned duties while maintaining strong attention to detail and ensuring seamless operations across multiple projects. View Job

Contract Administrator - Australian End to End Conveyancing

15005 | Contract Administrator (Conveyancing)

Schedule: Monday to Friday (Full-Time)
AUS 8:00 AM to 5:00 PM AUS AEST
PH 6:00 AM to 3:00 PM

About the Company
We are a leading Australian Law Firm in a niche property area.

JOB SUMMARY:
The ideal candidate should have experience in a property law firm, possess excellent attention to detail, and exhibit a strong ability to comprehend complex concepts. Reliability, commitment to quality work, proficiency in handling PDFs and Google Spreadsheets, and expertise in data entry are essential for success in this role. The candidate should be fully dedicated and available during scheduled working hours, emphasizing the importance of attendance. A willingness to commit to a long-term contract and a focus on achieving performance goals are also key attributes.

RESPONSIBILITIES

• CRM MANAGEMENT
• File Management
• Data Entry
• Record-Keeping
• Upload and Download Documents

EMAIL MANAGEMENT (Outlook)
               Monitor Emails
               Download Attachments (mostly contracts)
               Email Documents

DOCUMENT MANAGEMENT
               Review Document (Contacts)
               Visual Content Integration, this includes the insertion of information in the contract

CALENDAR MANAGEMENT
               Monitor Calendars for project timelines

GOOGLE SHEET MANAGEMENT
Post-Contract Activities
Reporting

COMMUNICATION MANAGEMENT
MS Team, be available at all times in case the directors need to connect to the staff (no calls to clients, only internal stakeholders)

QUALIFICATIONS

• Experience in an Australian Law or Property law firm..
• Experience in Conveyancing.
• Expert in PEXA.
• Excellent attention to detail with a strong ability to grasp complex concepts.
• Reliability and a commitment to delivering high-quality work.
• Proficient in handling PDFs and Google Spreadsheets.
• Expertise in data entry and the ability to work efficiently.
• Full dedication and availability during scheduled working hours. Attendance is crucial to the business.
• Willingness to commit to a long-term contract with a focus on achieving performance goals.

TOOLS

• Adobe Reader & PDF Editor- Efficient for reviewing and editing contracts.
• Google Suite (proficient in Sheets required)- Utilized for comprehensive reporting purposes.
• MS Teams- Facilitates effective communication management.
• CRM (experience with LEAP is advantageous) - Primary tool for storing client information and crucial documents.
• Snippet/Screenshot Tools- Essential for capturing snapshots when documentation needs to be noted in LEAP or other documents.

COMPUTER SET-UP

• 16GB RAM is desirable to run the CRM (Leap)
• Reliable internet source, back-up internet
• Power is consistent in the area of the staff on the time of work schedules.
• Windows-Only (Mac is not compatible with the CRM)

TRAINING
On-the-job training will be provided to enhance skills and knowledge as the role progresses.

TYPICAL DAY
Creating a file in CRM:
Examine the PDF document for relevant information.
Extract the details and input them into the CRM to generate a file.

Updating files/contracts/CRM:
Regularly update files, contracts, and CRM records as needed.

Document preparation in CRM using templates:
Prepare necessary documents in CRM using predefined templates.
Staff completes required documents, which are then forwarded to the lawyer for review.

Screenshot integration into another template:
In one of the documents, capture a screenshot and incorporate it into a separate template.

Post-contract signing procedure:
After contract signing confirmation, generate a final template for client distribution, ensuring accuracy verification.

Report Management:
Efficiently manage and organize reports within the system.

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience).**

*Terms and conditions apply.

View Job

Linkedin Support Specialist

JO 15087 | Linkedin Support Specialist

Status: Part-time
Shift hours: Monday - Friday 4 hours per day / within 9:00AM - 6:00PM AEST

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance
• 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007
• Competitive and negotiable compensation (depending on skill level & experience) 

*Terms and conditions apply*

About The Client:

This is for an Australian-based company that provides support and guidance to new brokers in their own business.

About The Role:

We are seeking a proactive LinkedIn Support Specialist who will act as a Business Development Manager on our client's behalf. This role involves managing the LinkedIn presence, connecting with potential clients, and fostering relationships through meaningful interactions.

Key Responsibilities:

• Manage and optimize our LinkedIn account, ensuring consistent and engaging content.
• Connect with potential leads and industry professionals to expand our network.
• Engage with prospects by commenting on posts and initiating conversations.
• Develop and execute LinkedIn marketing strategies to increase visibility and engagement.
• Report on performance metrics and suggest improvements.

Day-to-day Tasks:

• Manage LinkedIn Account/Profiles and group
• Review page for target market, wording, best use and new features etc.
• Make sure it is up to date, professional looking and secure.  
• Data Mining & Development/Lead Generation: write, validate and post welcome messages (personalised, nots sales)
• Managing and increasing our social media following
• Track Mentions and Hashtags
• Online Research: competitors
• Post content
• Website blog reposting 
• Videos/Podcasts
• Links to eBooks set up for Solo Broker with slides to help promote them for sign-ups. 
• Promote sending me a DM to book a time to talk with me about my services, the portal and how it helps them.

Qualifications:

• Proven up to date knowledge and experience in LinkedIn profile management and administration.
• Strong communication and interpersonal skills.
• Admin and promotion of my Linkedin Group
• Ability to work independently and take initiative in developing strategies.
• Understanding of marketing principles and relationship-building.
• Excellent written and verbal communication.
• Detail-oriented with strong organizational skills.
• Proficiency in social media tools and analytics.

View Job