Planning to work for a US client? Good! There are plenty of opportunities for Filipino remote workers to do exactly that right now .
However, you should understand their work culture for better long-term collaboration.
Here are some remote work etiquette tips to guide you.
Filipinos are notorious for being late. Unfortunately, the so-called “Filipino time” won’t be tolerated well in a US setting.
Be punctual! Always be on time for virtual meetings, logging in to work, and other appointments.
If you’ll be late, make sure to inform them ahead of time as much as possible.
Follow the Appropriate Dress Code
Americans expect you to follow the appropriate dress code.
Wearing appropriate attire helps to create a good impression and shows that you respect the company’s culture.
For companies or clients who hold regular on-cam meetings, it’s best to be in business attire or smart casual.
On the other hand, some companies don’t hold regular video calls. At the very least, have the appropriate clothing on hand in case they call for one.
It’s Okay to Call Your Boss By Their First Name
It’s generally acceptable to address your boss by their first name, especially in tech industries. Some even prefer them.
However, the level of formality would depend on your workplace culture.
So when meeting your potential client for the first time, do address them with honorifics such as Dr, Mr, Ms, or Mrs following their last name.
If they introduce themselves with their first name and prefer to be called as such, you may do so.
Americans don’t like beating around the bush. They are often very straightforward when communicating.
They’d rather focus on solutions, rather than waste time on unnecessary details.
Thus, they expect the same from you. So make sure that your messages and emails are clear and concise.
On the flip side, you can suggest ideas for improvements at work without a lot of red tape.
Be Mindful of How Meetings Are Conducted
In management meetings or client interactions, Americans often like to start with small talk. Common topics are weather, sports, current events, and even a joke.
Afterwards, they go straight to the point. Americans don’t shy away from confrontation, especially when it comes to disagreements and negotiations.
You might find it jarring at first, but you’ll get used to it.
Don’t Take Criticism Personally
Because Americans are typically up front, they may say things that we find offensive. They don’t sugarcoat what needs to be said.
Don’t take it personally. Most Filipinos are non-confrontational, so you might find this a little hard to get used to.
Nevertheless, know that it’s never personal and it’s just feedback to help you improve your performance.
With the tips above, you can better prepare yourself for working with American clients.
Still looking for online jobs in a US timezone? You can sign up through Remote Staff for the best remote working opportunities for Filipinos.
Remote Staff is currently building a database of clients from the US and other Western countries who might need your expertise.
Ping their radar and register today!