With the Philippine economy, you might be looking for online jobs today. You can be safer at home and build a thriving career for yourself or your family. But, as starters, what are available jobs that everyone can readily learn?
Well, you might try out becoming a back-office administrator.
What Do Back-Office Administrators Do?
Front-facing individuals are those that contact and close deals for the business. But they are not all a business needs. Specific processes are happening at the back-end to support these frontliners. One of which is back-office administrators.
Back-office administrators are in charge of administrative tasks like record maintenance, appointment scheduling, file organization, research, and more. They free up their bosses’ time so that their superiors can focus on things that matter most. After all, admin tasks are pretty time-consuming.
Is it easy to become one? Not necessarily. Here are 7 crucial skills to become a sought-after back-office administrator.
In the remote working environment, you don’t have any physically present supervisor to ensure your working. You should be independent enough to know your task and do it without someone telling you to. In this way, your role is fulfilled without extra policing from your superiors.
As a remote working back-office administrator, you will be working with computer data and programs. You should be able to use common ones like Google Sheets, Docs, and Slides or their Microsoft counterparts.
Most files might even be in cloud storage like Google Drive or Microsoft OneDrive. And it doesn’t stop from there. You might even need to learn some other programs like accounting software if your new work involves tasks on that.
Familiarize yourself with these programs and build your computer skills.
Your boss might not have the time to research on his own. You should have the research skills to find answers over the internet.
It can be as simple as a Google search of the best hotels for a seminar based on their budget. Or it can be as complicated as scouring Reddit or Quora for market sentiment. The bottom line is you should have a baseline research skill to support your team.
One of the most significant administrative tasks is data management. How do you sort data for your team? It is where your organizational skills will come into play.
With the likely thousands of data entries, you need to adapt or find a way to make it accessible and valuable for your team.
Attention to Detail
You will get a lot of information over a month. It’s easy to misinterpret or even erroneously record some of it. That’s why you should have attention to detail.
You should be able to spot nuances from your work or the data passed to you. In this way, you can provide the best back-end data support if needed.
Communicating online is quite tricky. How do you know what your colleagues truly mean? After all, you don’t see any non-verbal cues. Sometimes, there’s no video even.
So you have to know how to properly communicate online. Be careful with typing on CAPS LOCK or having too many exclamation marks!!! It may mean different things for your colleagues.
Also, you should over-communicate, whether synchronous or asynchronous, depending on your team setup. With this, most of the things will be more apparent. And hopefully, you’re all on the same page.
You will not be working alone. As a sought-after back-office administrator, you will be working with a team. On top of communications skills, how can you help them in their roles? What else do they need?
You can even pitch in ideas to make everything smooth for everyone. In this way, your collaborative efforts will produce fruitful results for the company.
Are you ready to become a back-office administrator? With the following skill, you can be ahead of your peers. If you’re looking for opportunities in this field, you can check out this link to find more. Good luck!