Who We Are
Since 2007, Remote Staff has helped over 8,000 Filipinos establish remote working careers with more than 2,000 employers from around the world.
We provide online jobs for Filipino remote workers and don’t stop there. Our aim is to establish good working relationships between the staff and the clients.
Unlike other online job platforms, we have an all-Pinoy in-house staff ready to help you with your queries and provide support whenever needed. We take good care of our partner contractors through our comprehensive contracts, client-hunting, skills development program, fund assistance, and more.
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Google Ads - Performance Media Specialist
Job Title: Google Ads - Performance Media Specialist
Status: Part-time
Schedule: AEST
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
*Terms and conditions apply.
Role Overview
We are seeking an experienced Performance Media Specialist to join our performance marketing team, focusing on Google Ads management for lead generation in the childcare services vertical. This role reports to the Head of Performance and involves managing 10-15 client accounts.
Core Responsibilities
Campaign Management & Optimisation
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Set up and structure Google Ads campaigns across Search, Display, YouTube, Performance Max, and Demand Gen
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Conduct comprehensive keyword research to identify high-intent search terms for childcare services
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Manage and pace campaign budgets across multiple accounts ensuring optimal spend distribution
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Implement campaign strategies including Smart Bidding, audience segmentation targeting, and ad scheduling
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Analyse search term reports to identify new opportunities and wasteful spend
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Manage Quality Score improvements through ad relevance and landing page optimisation
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Use and interpret Auction Insights data to understand competitive landscape and adjust strategies
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Bonus: Experience with Google Ads scripts for automation and bulk optimisations
Conversion Tracking & Technical Implementation
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Set up and troubleshoot Google Ads conversion tracking via Google Tag Manager
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Implement enhanced conversions and offline conversion imports
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Configure Google Analytics 4 integration and ensure accurate data flow
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Diagnose and resolve tracking discrepancies between platforms
Reporting & Analytics
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Translate data from Google Ads and GA4 into actionable business insights
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Ability to set up and use Google Looker Studio
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Monitor cost per lead trends and identify optimisation opportunities
Landing Page Analysis & Optimisation
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Analyse landing page performance and identify conversion rate improvement opportunities
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Collaborate with design/development teams on landing page improvements
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Test different landing page variations to improve lead quality and volume.
Required Skills & Experience
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Develop a deep understanding of the childcare services sector, including parent decision-making journeys, seasonal enrolment trends, and local market dynamics.
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Research competitor strategies and positioning to inform campaign development, ensuring all strategies align with client business objectives and enrolment goals.
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3-5+ years hands-on Google Ads management experience with proven lead generation success
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Expert knowledge of Google Ads platform including Editor, scripts, and all campaign types
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Proficiency in Google Tag Manager for conversion tracking setup and troubleshooting
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Strong analytical skills with ability to identify trends, patterns, and optimisation opportunities
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Advanced Excel/Google Sheets skills for data analysis and bulk operations
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Experience with Looker Studio for creating comprehensive dashboards and reports
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Deep understanding of performance metrics and how the data flow into Google Analytics 4 and translate them into business insights.
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Proven ability to manage multiple accounts while maintaining high performance standards
Desired Qualities
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Strong problem-solving abilities for technical issues and campaign challenges
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Enthusiasm for testing new Google Ads features, beta programs, and AI-powered tools
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Collaborative approach when working with creative, development, and internal teams
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Self-motivated with ability to work independently while contributing to team success
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Open-minded approach to experimentation and continuous improvement
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Proactive in staying updated with platform changes and industry best practices
-
Clear communication skills for explaining complex data to non-technical stakeholders
Performance Expectations
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Improve account-wide conversion rates by 20-25% within first 6 months
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Maintain or reduce cost per lead while scaling volume
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Deliver actionable insights that drive business decisions
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Successfully manage and optimise 10-15 accounts simultaneously
Meta Ads - Performance Media Specialist
Job Title: Meta Ads - Performance Media Specialist
Status: Part-time
Schedule: AEST
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
*Terms and conditions apply.
Role Overview
We are seeking an experienced Performance Media Specialist to join our performance marketing team, focusing on Social Ads management for lead generation in the childcare services vertical. This role reports to the Head of Performance and involves managing 10-15 client accounts across social platforms (primarily Meta but could include TikTok/Pinterest/LinkedIn etc).
Core Responsibilities
Campaign Management & Optimization
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Implement ads following Meta's best practices while maintaining brand alignment
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Manage campaign budgets using appropriate strategies for each account's goals
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Write compelling ad copy that resonates with parents seeking childcare services
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Develop creative strategies that align with client business objectives and manage creative fatigue through systematic refresh strategies
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Implement A/B testing strategies for audiences, creatives, and placements
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Analyse placement performance to maximise efficiency across platforms.
Conversion Tracking & Technical Implementation
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Set up and troubleshoot Meta Pixel conversion tracking via Google Tag Manager
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Strong understanding and hands-on implementation of Meta Conversions API.
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Implement standard and custom conversions for lead generation
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Configure custom audiences based on available data.
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Diagnose and resolve tracking discrepancies between ad platform and GA4 or business’s data warehouse.
Reporting & Analytics
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Translate data from Meta Ads and GA4 into actionable business insights
-
Ability to set up and use Google Looker Studio
-
Monitor cost per lead trends and identify optimisation opportunities
Landing Page Analysis & Optimisation
-
Analyse landing page performance and identify conversion rate improvement opportunities
-
Collaborate with design/development teams on landing page improvements
-
Test different landing page variations to improve lead quality and volume.
Required Skills & Experience
-
Develop a deep understanding of the childcare services sector, including parent decision-making journeys, seasonal enrolment trends, and local market dynamics.
-
Research competitor strategies and positioning to inform campaign development, ensuring all strategies align with client business objectives and enrolment goals.
-
3-5+ years hands-on Meta Ads management experience with proven lead generation success
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Expert knowledge of Meta Business Manager and Ads Manager across all campaign types.
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Proficiency in Google Tag Manager for conversion tracking setup and troubleshooting
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Strong understanding on creatives types and is able to develop ad concepts that drive leads.
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Strong analytical skills with ability to identify trends, patterns, and optimisation opportunities
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Advanced Excel/Google Sheets skills for data analysis and bulk operations
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Experience with Looker Studio for creating comprehensive dashboards and reports
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Deep understanding of performance metrics and how the data flow into Google Analytics 4 and translate them into business insights.
-
Proven ability to manage multiple accounts while maintaining high performance standards
Desired Qualities:
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Strong problem-solving abilities for technical issues and campaign challenges
-
Enthusiasm for testing new Meta features, beta programs, and AI-powered tools
-
Collaborative approach when working with creative, development, and internal teams
-
Self-motivated with ability to work independently while contributing to team success
-
Open-minded approach to experimentation and continuous improvement
-
Proactive in staying updated with platform changes and industry best practices
-
Clear communication skills for explaining complex data to non-technical stakeholders
Performance Expectations
-
Improve account-wide conversion rates by 20-25% within first 6 months
-
Maintain or reduce cost per lead while scaling volume
-
Deliver actionable insights that drive business decisions
-
Successfully manage and optimise 10-15 accounts simultaneously
Graphic Designer
JO No. 16187 | Graphic Designer
Status: Full-Time (40 hours/week)
Schedule: 5:00 AM to 2:00 PM Philippine Standard Time | 8:00 AM to 5:00 PM AEST (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Client OverviewJoin a dynamic team at a leading apparel company specializing in customized clothing for school leavers and other commemorative occasions who’s been around for 20 years. Their mission is to craft unique, memorable garments that perfectly capture the spirit of our clients' most significant milestones. Located in Australia, they pride themselves on a collaborative work environment where creativity meets precision in delivering high-quality products.
Role Overview:
We are seeking a talented and detail-oriented Graphic Designer with exceptional collaborative and communication skills to join their creative team. The ideal candidate will play a crucial role in translating client and customer design requests into precise, production-ready graphics. This position requires a high level of technical skill in graphic design as well as the ability to effectively interpret and communicate design requirements and modifications.
Key responsibilities:
- Review customer orders to ensure that all designs are accurate, including alignment, color specifications, sizes, and measurements.
- Utilize Adobe Illustrator and Photoshop to create and adjust designs according to customer specifications.
- Collaborate closely with sales and customer service teams to understand and translate written specifications into clear, executable design elements.
- Draft detailed reports outlining necessary changes or adjustments to designs, providing clear rationale for modifications to ensure clients and production teams understand the revisions.
- Maintain a high standard of graphic integrity and consistency across all product designs.
- Participate in team meetings and collaborate effectively with other designers to ensure a cohesive understanding and execution of design projects.
- Minimum of three years of professional graphic design experience; experience in the apparel industry is preferred but not required.
- Proficiency in Adobe Illustrator and Photoshop is mandatory.
- Outstanding communication and collaboration skills, with a proven ability to understand and articulate complex design concepts both verbally and in writing.
- Ability to work efficiently in a fast-paced environment and manage multiple projects with tight deadlines.
- Strong attention to detail and a commitment to producing accurate and high-quality work.
Finance Associate - CPA
In-HouseFinance Associate - CPA
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- Private HMO Coverage for in-house employees from Day 1
- Employee Events Online and Face-to-Face
*Terms and conditions apply.
Role Objective:
The CPA Finance Associate is responsible for ensuring accurate financial reporting, compliance with Philippine tax and regulatory requirements, and maintaining strong internal controls to safeguard company assets. This role supports the Finance Manager/CFO in budgeting, forecasting, and analysis to provide timely insights that drive informed business decisions. The position requires a licensed CPA with expertise in Philippine Financial Reporting Standards (PFRS), BIR compliance, and overall financial management, contributing to the company’s growth and operational efficiency.
Responsibilities:
Accounting & Reporting
- Prepare, review, and analyze monthly, quarterly, and annual financial statements in compliance with Philippine Financial
Reporting Standards (PFRS).
- Ensure accurate recording of journal entries, reconciliations, and maintenance of general ledger accounts.
- Support consolidation of financial reports for management and regulatory use.
Taxation & Compliance
- Ensure timely and accurate filing of all BIR tax returns (VAT, withholding tax, income tax, etc.).
- Assist with SEC and PEZA (if applicable) financial reporting requirements.
- Monitor compliance with Philippine labor, corporate, and tax regulations.
- Liaise with auditors, government agencies, and other regulatory bodies as needed.
Financial Planning & Analysis
- Assist in the preparation of annual budgets, forecasts, and financial performance monitoring.
- Conduct variance analysis and provide recommendations for cost efficiency and revenue improvement.
Internal Controls & Process Improvement
- Implement and maintain internal controls to safeguard company assets.
- Identify opportunities to streamline accounting and financial processes.
- Support digital transformation initiatives in finance systems (ERP, accounting software).
Cross-Functional Support
- Partner with operations, HR, and other teams to provide financial guidance.
- Provide management with accurate financial data to support decision-making.
Qualifications
- Licensed CPA in the Philippines (mandatory).
- Bachelor’s degree in Accounting, Finance, or a related field.
- 2–5 years of experience in accounting, audit, or finance.
- Strong knowledge of Philippine Taxation, BIR regulations, and PFRS.
- Proficiency in accounting software (e.g., QuickBooks, Xero, SAP, NetSuite).
- Advanced MS Excel skills; experience in financial modeling is an advantage.
- Strong analytical, organizational, and communication skills.
- High integrity, attention to detail, and ability to meet deadlines.
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
NOTE: This is an in-house function directly under Remote Staff and not a contracting role as a remote worker for our partner clients.
Finance Associate
In-HouseFinance Associate
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- Private HMO Coverage for in-house employees from Day 1
- Employee Events Online and Face-to-Face
*Terms and conditions apply.
Role Objective:
The Finance Associate is responsible for supporting day-to-day accounting operations, financial reporting, and compliance with Philippine regulations. This role ensures accurate and timely recording of financial transactions, assists in budget and tax preparation, and provides financial insights to management. The Finance Associate plays a key part in maintaining strong internal controls and supporting overall business growth.
Responsibilities:
Accounting & Reporting
- Record, reconcile, and monitor daily financial transactions.
- Prepare monthly, quarterly, and annual financial reports in compliance with Philippine Financial Reporting Standards (PFRS).
- Maintain accurate general ledger accounts and perform regular account reconciliations.
- Assist in financial audits by preparing required schedules and documents.
Taxation & Compliance
- Assist in the preparation and submission of BIR tax filings (VAT, withholding tax, income tax, etc.).
- Help ensure compliance with SEC, PEZA (if applicable), and other regulatory agencies.
- Support internal reviews and liaise with external auditors or government agencies when needed.
Budgeting & Financial Analysis
- Assist in preparing annual budgets and periodic forecasts.
- Track budget performance and provide variance analysis.
- Support management with financial data and insights for decision-making.
Process Improvement & Internal Controls
- Maintain proper documentation and filing of financial records.
- Contribute to streamlining and improving finance processes.
- Ensure compliance with internal policies and financial controls.
Qualifications
- Bachelor’s degree in Accounting, Finance, Economics, or Business Administration.
- 1–3 years of experience in accounting, finance, or audit.
- Knowledge of Philippine taxation, BIR requirements, and PFRS.
- Proficiency in accounting software (e.g., QuickBooks, Xero, SAP, NetSuite).
- Strong MS Excel skills and familiarity with financial analysis tools.
- Excellent attention to detail, organizational, and time-management skills.
- Strong communication skills and ability to work in a team environment.
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
NOTE: This is an in-house function directly under Remote Staff and not a contracting role as a remote worker for our partner clients.
Intern (OJT) - For Students
Intern (OJT) - For Students
Status: Part Time (20 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Employee Events Online and Face-to-Face
*Terms and conditions apply.
Position Overview:
We are looking for enthusiastic and driven Interns to become part of our team. This opportunity is tailored for students completing their internship, offering valuable hands-on experience in a professional environment. The role will allow interns to gain practical knowledge, enhance essential workplace skills, and contribute meaningfully by supporting daily operations, assisting with ongoing projects, and bringing fresh perspectives to the team.
Key Responsibilities
- Assist in day-to-day administrative tasks, including documentation, scheduling, and coordination.
- Support ongoing projects by conducting research, preparing reports, and organizing data.
- Collaborate with team members on tasks across different departments (HR, Marketing, Operations, etc.).
- Participate in meetings and contribute ideas to improve processes and outputs.
- Help manage digital files, update databases, and maintain records.
- Perform other duties as assigned by supervisors to support business functions.
Qualifications:
- Currently pursuing or recently completed a degree in Business Administration, Management, Marketing, IT, or any related field.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace.
- Ability to multitask, work independently, and collaborate with a team.
- Eagerness to learn and adapt in a dynamic work environment.
Preferred Skills:
- Organizational and time management skills.
- Analytical and problem-solving abilities.
- Creative thinking and willingness to share new ideas.
- Familiarity with basic tools/software related to the assigned department.
Learning Opportunities:
- Exposure to real-world business processes and projects.
- Mentorship and training from experienced professionals.
- Opportunity to build professional networks and industry knowledge.
- Development of both technical and soft skills applicable to future careers.
HROD Specialist
In-HouseHROD Specialist
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- Private HMO Coverage for in-house employees from Day 1
- Employee Events Online and Face-to-Face
*Terms and conditions apply.
Role Objective:
The HROD Specialist will support the Human Resources and Organizational Development team in executing HR processes and initiatives across recruitment, employee engagement, performance management, and learning & development. This role is designed for candidates with at least one (1) year of HR experience who are eager to build their career in HR and OD.
The HROD Specialist will assist in day-to-day HR operations, ensuring compliance with policies, and contribute to initiatives that improve employee experience and organizational effectiveness.
Responsibilities:
Human Resources Support
- Assist in the recruitment process including job posting, candidate screening, and interview scheduling.
- Support onboarding and orientation activities for new hires.
- Maintain and update employee records, HRIS, and documentation.
- Provide first-line support to employees on basic HR inquiries.
- Assist in administering benefits and processing HR-related transactions.
Organizational Development Support
- Coordinate employee engagement activities and surveys.
- Assist in implementing learning and development programs (scheduling, logistics, feedback collection).
- Support performance management processes such as tracking evaluations and compiling reports.
- Participate in organizational culture-building and wellness initiatives.
- Contribute ideas for process improvement and HR best practices.
Qualifications
- Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field.
- At least 1 year of experience in HR (internship or professional) in any of the following areas: recruitment, employee relations, training, or HR operations.
- Basic knowledge of labor laws and HR practices is an advantage.
- Strong organizational skills and attention to detail.
- Good communication and interpersonal skills.
- Proficient in MS Office; experience with HRIS is a plus.
- Strong communication skills and ability to work in a team environment.
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
HR Business Partner
In-HouseHR Business Partner
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- Private HMO Coverage for in-house employees from Day 1
- Employee Events Online and Face-to-Face
*Terms and conditions apply.
Role Objective:
We are seeking a strategic and people-focused HR Business Partner (HRBP) to join our team. The HRBP will act as a trusted advisor to leadership and employees, driving HR initiatives that align with business objectives and foster a high-performance, people-centered culture. This role requires a blend of strategic thinking, problem-solving, and hands-on execution to ensure that HR practices directly support the growth and success of the organization.
Responsibilities:
Strategic Partnership
- Serve as a consultant to management on HR-related matters, including workforce planning, talent management, organizational design, and succession planning.
- Align HR strategies with business goals to support organizational effectiveness and growth.
- Provide insights and recommendations using HR data and analytics.
Employee Relations & Engagement
- Foster a positive, inclusive, and engaging work environment.
- Manage and resolve complex employee relations issues with fairness and compliance.
- Partner with leaders to implement initiatives that boost morale, retention, and productivity.
Talent Management & Development
- Partner with Learning & Development to create career growth pathways.
- Support performance management processes, including coaching managers and employees.
- Identify training needs and recommend targeted development programs.
HR Operations & Compliance
- Ensure compliance with labor laws, company policies, and best practices.
- Support compensation and benefits strategy to ensure internal equity and market competitiveness.
- Contribute to HR policy development, implementation, and continuous improvement.
Change Management
- Act as a change agent to guide leaders and employees through organizational transformation.
- Support communication and adoption of new HR programs, systems, and policies.
Qualifications
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field (Master’s degree a plus).
- Proven experience (5+ years) as an HR Business Partner or similar HR leadership role.
- Strong understanding of HR functions, employment laws, and best practices.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Ability to build strong, trust-based relationships with both employees and leadership.
- Proficiency in HRIS systems and data-driven decision-making.
- Strong business acumen and ability to influence at all levels of the organization.
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
Recruitment Staff
JO 16262 Recruitment Staff for AU Recruitment Agency
Status: Full-Time (40 hours/week)
Work Schedule: Monday to Friday 8:00am – 5:00pm Perth Time (Ability to work some weekends preferred - rotating roster)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
Responsibilities
- Manage full-cycle recruitment for blue-collar trades positions, with a focus on mechanical and electrical roles.
- Source, screen, and interview international candidates for roles in Australia.
- Coordinate with stakeholders to understand hiring needs and project requirements.
- Utilise online platforms and JobAdder to identify and headhunt quality candidates.
- Manage large-scale recruitment campaigns across multiple projects.
- Support and mentor junior recruitment team members.
- Ensure compliance with migration processes and requirements.
- Maintain accurate recruitment records in SharePoint and other tools.
Skills & Experience
- Proven experience in end-to-end recruitment, preferably within the trades sector.
- Strong understanding of migration processes and requirements for international candidates.
- Exceptional organisation, administration, and communication skills.
- Proficient in JobAdder, Seek, LinkedIn, Microsoft Office Suite, SharePoint, and onboarding systems.
- Ability to work under pressure, meet deadlines, and manage high-volume workloads.
- Strong stakeholder management skills with a proactive and adaptable approach.
Digital Marketing Specialist
Status: Part time / 20 Hours / week
Work Schedule: 1:00 PM to 5:00 PM AEST/ 10:00 AM to 2:00 PM PHT (Wednesday to Sunday)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
About Our Client
Our client is a well-established hospitality venue with nearly 15 years of operation, known for delivering high-quality food, entertainment, and customer experiences. The business runs a busy venue with live music, events, promotions, and a strong local customer base. With approximately 25 staff on-site, the business is focused on driving venue patronage, repeat visits, and consistent growth through smart, measurable digital marketing.
The owner is hands-on, commercially minded, and looking for a marketing professional who can take ownership of digital performance, not just post content.
Role Overview:
Our client is seeking an experienced All-Rounder Digital Marketing Specialist who can take end-to-end responsibility for their digital marketing function. This role is ideal for someone who enjoys both strategy and execution—someone who understands how to turn marketing activity into measurable foot traffic and revenue growth for a physical venue.
This is not a narrow specialist role. The successful candidate will act as the central marketing driver, overseeing social media, paid ads, website updates, basic design work, analytics, and campaign optimisation.
The role will start part-time (with flexibility on days/hours) and has strong potential to grow in scope and hours as results are demonstrated and familiarity with the business increases.
Key Objectives of the Role:
- Increase venue patronage and repeat business
- Drive awareness and attendance for events, live music, promotions, and new menu launches
- Improve performance and ROI from Meta (Facebook & Instagram) and Google Ads
- Ensure all digital touchpoints accurately reflect the brand and standards of the venue
- Provide clear performance reporting and insights to support business decisions
Digital Strategy & Campaign Management
- Take ownership of the overall digital marketing strategy aligned with business goals
- Develop, execute, and optimise campaigns across:
- Facebook & Instagram (Meta Ads)
- Google Ads & local search visibility
- Understand algorithms, targeting, and audience behaviour to maximise ROI
- Measure campaign performance and continuously refine strategies
- Plan and schedule engaging content across social platforms
- Ensure the right content is posted at the right time for maximum engagement
- Work with supplied photos/videos from the venue and enhance them for digital use
- Balance organic content with paid promotion strategies
- Track and analyse results across platforms (Meta, Google, website traffic, conversions)
- Provide clear, easy-to-understand reports on:
- What’s working
- What’s not
- Recommended next steps
- Use data to justify spend and guide future marketing decisions
Website & Online Presence Management
- Update and maintain website content, including: Events pages, Promotional banners, Menus and venue updates
- Upload and manage event posters and promotional assets
- Ensure consistency between online messaging and in-venue promotions
- Create and update basic design assets such as: Event posters, Flyers and table cards, Digital ads and banners
- Use tools such as Canva, Illustrator, or similar
- Ensure all collateral aligns with the venue’s brand and quality standards
Campaign & Content Coordination
- Work closely with the owner and on-site team
- Coordinate with staff who supply photos, videos, and event details
- Ensure all marketing output is approved and aligned with brand expectations
Continuous Improvement & Innovation
- Stay up to date with: Digital marketing trends, Platform changes, AI tools and emerging technologies
- Explore how AI and automation can enhance campaign effectiveness
- Proactively suggest improvements and new ideas
Required Skills & Experience:
- Proven experience as an all-rounder digital marketer
- Strong hands-on experience with: Facebook & Instagram Ads (Meta), Google Ads and local SEO concepts
- Solid understanding of: Digital analytics, Campaign measurement and ROI
- Experience managing websites and content updates
- Ability to create basic marketing designs independently
- Commercial mindset with focus on real business outcomes, not vanity metrics
Highly Desirable:
- Experience marketing hospitality venues, restaurants, bars, or events
- Familiarity with reservation systems or online booking flows
- Understanding of customer behaviour in physical venues
- Experience using AI tools to assist with marketing insights or content optimisation
Graphic Designer
JO 16261 | Graphic Designer for AU Business Advisory & Accounting Firm
Status: Part-time (20 hours / week)
Working Hours: Monday to Friday, 8am to 4:30pm Adelaide time
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Key Responsibilities
- Establish a design language for the brand (client currently has only a logo, brand colours, and fonts).
- Create a mini brand guide to inform future visual assets across digital and print.
- Design templates and assets, including but not limited to:
- eDMs (email marketing)
- PowerPoint/Google Slide decks
- Pull-up banners
- Social media (quotes, testimonials, webinars, shout-outs, employee spotlights, awards)
- How-to guides, checklists, handouts
- Business workshop materials
- Ad hoc website design updates, such as banner graphics.
- Maintain visual consistency across all channels and outputs.
- Collaborate closely with the Marketing Manager (who will provide all copy) to develop and roll out collateral efficiently.
- Deliver assets in usable formats for internal teams (PowerPoint, Canva, Slides, etc., as needed).
Skills & Qualifications
- Strong portfolio showcasing branding, marketing collateral, and presentation design.
- Proven experience developing a design language or visual identity from scratch.
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
- Skilled in PowerPoint and/or Google Slides.
- Able to work independently while staying responsive to feedback.
- Strong eye for layout, typography, and detail.
Nice-to-Have
- Experience designing for consulting, accounting, or professional services firms.
- Familiarity with Microsoft Teams for day-to-day collaboration.
- Ability to create templates that allow for "plug-and-play" usage by non-designers.
Work Hours & Commitment
- Initial Phase: Full-time (up to 40 hours/week) during onboarding and setup phase (approx. 1–2 weeks).
- Ongoing: Part-time (20 hours/week), with workload scaling based on project needs.
Structural Steel and Concrete Detail Drafter
Status: Full time / 40 Hours / week
Work Schedule: 9:00 AM to 6:00 PM AEST/ 6:00 AM to 3:00 PM PHT (Monday to Friday)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
About Us:
Our client is a well-established Australian engineering consultancy specializing in telecommunications infrastructure, structural engineering, and emerging energy technologies. With a long-standing reputation in the mobile telecommunications industry, they provide services that include infrastructure and rooftop design, tower and antenna mount analysis, structural steel detailing, and concrete footing engineering.
They are now expanding into new verticals such as EV charging infrastructure and battery storage systems. To support their growth and maintain high-quality delivery standards, they are seeking two experienced and detail-oriented Drafters to join their remote team.
Role Overview:
We are hiring two (2) highly skilled Structural Steel and Concrete Detail Drafters with strong experience in 2D AutoCAD drafting for telecommunications, steel and concrete detailing. These roles will focus on preparing accurate technical drawings and documentation for telecommunications and infrastructure projects including antenna mounts, rooftop installations, steel platforms, and tower footings.
Key Responsibilities:
- Produce high-quality 2D CAD drawings and detailed designs for:
- Steel structures (e.g., antenna mounts, steel platforms, custom frames)
- Concrete footings with reinforcement details
- Rooftop installations and structural layouts
- Tower layouts and modification drawings
- Interpret redline markups and engineering sketches using Bluebeam and AutoCAD.
- Develop shop drawings and detailed fabrication documentation for site-specific installations.
- Work on a wide range of drafting tasks including:
- Greenfield and rooftop telecom site layouts
- Equipment rack layouts and electrical single-line diagrams
- Revisions, as-built drawings, and new designs
- Understand and adhere to Australian drafting standards (templates and guides will be provided).
- Use Microsoft SharePoint for file management and Microsoft Teams for communication.
- Manage drawing revisions and maintain version control.
- Follow company-specific drafting workflows and templates.
Key Requirements:
- Proven experience in 2D AutoCAD drafting with a focus on steel detailing and concrete structures.
- Familiarity with shop drawing preparation and fabrication detailing.
- Ability to detect design issues or clashes during detailing (e.g., steel interference, site-specific constraints).
- Strong understanding of construction materials, particularly steel and concrete.
- Experience working with redline markups and technical documentation via Bluebeam.
- Ability to work independently and manage deliverables under minimal supervision.
- Excellent attention to detail and accuracy.
- Good English communication skills, both written and verbal.
- Comfortable collaborating in a remote environment using SharePoint and Microsoft Teams.
Preferred Qualifications (Not Mandatory but Advantageous):
- Prior experience working with Australian clients or familiarity with Australian standards such as AS4100 (Steel Structures).
- Experience in telecommunications infrastructure drafting, including antenna mount and tower modifications.
- Ability to interpret and generate electrical single-line diagrams.
- Experience with 3D modeling in AutoCAD or other CAD tools (optional but a bonus).
- Familiarity with industry-standard practices in telco drafting and site-specific structural design.
Recruitment Staff
JO 16263 | Recruitment Staff for AU Recruitment Agency
Status: Full-Time (40 hours/week)
Work Schedule: Monday to Friday 8:00am – 5:00pm Perth Time (Ability to work some weekends preferred - rotating roster)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Responsibilities
- Manage full-cycle recruitment for blue-collar trades positions, with a focus on mechanical and electrical roles.
- Source, screen, and interview international candidates for roles in Australia.
- Coordinate with stakeholders to understand hiring needs and project requirements.
- Utilise online platforms and JobAdder to identify and headhunt quality candidates.
- Manage large-scale recruitment campaigns across multiple projects.
- Support and mentor junior recruitment team members.
- Ensure compliance with migration processes and requirements.
- Maintain accurate recruitment records in SharePoint and other tools.
Skills & Experience
- Proven experience in end-to-end recruitment, preferably within the trades sector.
- Strong understanding of migration processes and requirements for international candidates.
- Exceptional organisation, administration, and communication skills.
- Proficient in JobAdder, Seek, LinkedIn, Microsoft Office Suite, SharePoint, and onboarding systems.
- Ability to work under pressure, meet deadlines, and manage high-volume workloads.
- Strong stakeholder management skills with a proactive and adaptable approach.
Digital Marketing Specialist
JO 16260 | Digital Marketing Specialist
Status: Part-Time (20 hours/week)
Schedule: 10:00 PM to 1:00 AM Philippine Standard Time | 9:00 AM to 12:00 PM Eastern Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
Company Overview
The client is a US-based startup digital marketing agency specializing in lead generation for insurance agents. The company focuses on running high-performing Facebook/Meta ad campaigns to help insurance professionals generate qualified leads for life and health insurance products.
Job Overview
The client is looking for an experienced Digital Marketing Specialist who specializes in Facebook/Meta Ads for lead generation, preferably with exposure to the insurance industry.
This role will focus on end-to-end Facebook ad campaign management for clients, from setup to optimization and reporting. The ideal candidate can work independently, take ownership of campaigns, and deliver consistent lead generation results.
Key Responsibilities
Facebook / Meta Ads Management
- Set up Facebook/Meta ad campaigns from scratch for insurance clients
- Create and manage campaigns for:
- Life insurance
- Health insurance
- Handle full campaign lifecycle:
- Audience targeting
- Campaign setup
- Ad optimization
- Budget management
- Performance scaling
Lead Generation & Optimization
- Generate qualified leads through paid Facebook ads
- Continuously optimize campaigns to improve:
- Cost per lead (CPL)
- Lead quality
- Conversion rates
- Implement strategies where paid ads eventually support organic lead flow through optimization
Analytics & Reporting
- Monitor daily campaign performance
- Provide regular performance updates and reports (weekly or as required)
- Analyze data to make strategic improvements to campaigns
Client Support & Coordination
- Work directly with clients when needed under the company brand
- Gather campaign requirements and preferences from clients
- Coordinate with the business owner as needed to relay information
CRM & Data Management
- Organize and manage generated leads
- Ensure leads are properly tracked and maintained in CRM systems (if applicable)
Required Skills & Qualifications
- Proven experience managing Facebook/Meta Ads
- Strong background in lead generation campaigns
- Experience in the insurance industry (preferred but not required)
- Ability to manage campaigns independently with minimal supervision
- Strong analytical and optimization skills
- Good English communication skills (written and verbal)
- Comfortable working with US-based clients and schedules
Social Media Administrator
Job Title: Social Media Administrator
Status: Full-Time (40 hours/week)
Schedule: 7:30 AM to 4:30 PM Philippine Standard Time | 10:30 AM to 7:30 PM Melbourne Time (Mon-Fri)
Why choose Remote Staff?
-
100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
-
18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
-
Competitive and negotiable compensation (depending on skill level & experience)
-
100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Responsibilities:
-
Plan, build, and manage content calendars for multiple clients (20)
-
Write engaging captions based on content briefs (with support from AI tools like ChatGPT)
-
Design basic graphics using Canva
-
Schedule and post content using Metricool
-
Review, implement, and respond to feedback efficiently
-
Organize and maintain shared assets via Dropbox and Google Drive
-
Communicate with your direct manager via WhatsApp and Google Meet
Qualifications:
✅ Excellent English writing and communication skills
✅ Strong organizational and time management skills
✅ Proficiency in Canva and content planning
✅ Experience working with social media tools
✅ Ability to work independently and take feedback constructively
✅ Familiarity with AI tools like ChatGPT to enhance content creation
✅ Willingness to manage a high volume of accounts (up to 20 clients)
✅ Tech-savvy and quick to learn new tools
Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.
Virtual Assistant – Admin & Content Creation
Job Title: Virtual Assistant – Admin & Content Creation
Status: Part-Time (20 hours/week)
Schedule: 1:00 PM to 5:00 PM Philippine Standard Time | 4:00 PM to 8:00 PM Melbourne Time (Mon-Fri)
Why choose Remote Staff?
-
100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
-
18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
-
Competitive and negotiable compensation (depending on skill level & experience)
-
100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Responsibilities:
-
Newsletter Creation: Design and send monthly newsletters using Canva and Wix
-
Presentation Design: Prepare engaging visual presentations for monthly team meetings
-
Social Media Editing: Assist with editing reels and short-form content using CapCut
-
CRM Support: Perform basic member data management using Clubworx (training provided)
-
Administrative Support: Handle repetitive admin tasks to free up the internal admin team
-
Weekly Reporting: Submit a weekly summary of completed tasks and updates
Qualifications:
-
1–2 years experience in a VA, admin assistant, or content creation role
-
Proficient with Canva and comfortable working with design templates
-
Experience using Wix, CapCut, or similar tools (preferred)
-
Organized, self-motivated, and able to work independently
-
Willing to learn new systems (Clubworx CRM training provided)
-
Good written English communication
Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.
Document & Proposal Specialist (Engineering / Consulting)
JO 16252 | Document & Proposal Specialist (Engineering / Consulting)
Status: Full time / 40 Hours / week
Work Schedule: 6:00 AM to 3:00 PM Manila Time (Monday to Friday)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
*Terms and conditions apply.
Role Overview
The client is seeking a highly detail-oriented Document & Proposal Specialist to support its engineering team by preparing, formatting, refining, and quality-checking client-facing documents. This role is critical to ensuring that engineering outputs, while technically accurate, are presented clearly, professionally, and consistently.
The position supports a fast-paced consulting environment where document quality, accuracy, and presentation directly impact client confidence and business success.
It requires strong document intelligence, judgment, and attention to detail, particularly when reviewing consistency, formatting, and accuracy across complex engineering reports and proposals.
Key Responsibilities
Document Preparation & Formatting
Prepare, format, and finalize a wide range of documents including:
- Fee proposals and fee agreements
- Capability statements
- Client letters and correspondence
- Engineering reports (ranging from 1 page to 80–100 pages)
- Invoices and supporting documents
- Ensure documents are visually polished, professional, and consistent with Greycat Consulting’s branding and templates
- Convert documents to PDF to ensure formatting integrity across platforms
Quality Control & Consistency Checks
Conduct detailed reviews to ensure:
- Correct and consistent use of client names, addresses, and project details
- Consistency of terminology (e.g., architect names, project descriptions)
- Logical structure, correct headings, tables, captions, and image placement
- Act as a “second pair of eyes” to catch errors that may be missed by engineers under time pressure
Template & Precedent Management
- Work from existing document templates and precedents stored in SharePoint and cloud systems
- Gradually improve and refine existing templates for clarity, layout, and presentation
- Adapt templates to suit project-specific requirements without reinventing documents
Workflow & Priority Management
- Prioritize urgent, client-deadline-driven documents
- Use quieter periods to refine templates and improve existing document standards
- Communicate proactively with supervisors regarding workload, deadlines, and capacity
Work closely with:
- Managing Director (primary supervisor and priority stakeholder)
- Head of Structural Engineering
- Facade Engineering Consultant
- Engineers and technical staff as required
- Participate in regular check-ins to review workload and document quality
Core Tools (Required)
- Microsoft Word (advanced formatting)
- Microsoft PowerPoint
- Microsoft Excel
- SharePoint & cloud-based document storage
Additional Systems (Training Provided)
- Aconex – large engineering document repository
- Payapps – payment and document upload platform
Required Skills & Experience
- Strong proficiency in Microsoft Word, especially formatting long and complex documents
- Excellent written English and proofreading skills
- High attention to detail and accuracy
- Ability to follow document conventions, templates, and filing systems
- Strong organizational and time-management skills
- Ability to work independently while collaborating with technical professionals
Highly Desirable
- Engineering, architecture, construction, or consulting environments
- Document control, proposal coordination, or technical documentation
- Familiarity with managing large documents and cloud-based file systems
- Experience working with multi-national or technical teams
Virtual Assistant
JO 16224 | Virtual Assistant
Status: Part-time/20 hours a week
Schedule: 10:00 PM to 2:00 AM Manila Time
Why choose Remote Staff?
-
100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
-
15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
-
Competitive and negotiable compensation (depending on skill level & experience)
-
100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Role Summary
We’re looking for a detail-oriented virtual assistant with hands-on social media posting skills to support our marketing and administrative workflows. The core focus is building and maintaining email databases (from publicly available sources), assisting with email campaign execution in Zoho, and posting content on key social channels.
Key Responsibilities
Email Database Building & Management (Primary)
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Research publicly listed business contact emails from company websites (e.g., real estate firms, general contractors, property management companies).
-
Capture and organize contact details accurately (often multiple contacts per company).
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Maintain clean records in Excel/Sheets and import/update into Zoho.
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Continuously expand and segment databases for existing and prospective clients.
Email Campaign Support (Zoho)
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Assist in setting up and sending email campaigns in Zoho (with management oversight).
-
Use provided email templates/content and scheduled send plans.
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Monitor inbox responses and forward all replies to the Business Development Manager.
-
Track what’s been sent and provide weekly status updates.
Social Media Posting & Light Content Support
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Schedule and publish posts on Instagram, plus Facebook and TikTok.
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Collaborate with the team to help generate/post content (initially guided; more ownership over time).
-
Maintain a simple posting cadence (e.g., twice a month for Instagram, subject to updates).
Reporting & Admin Support
-
Maintain task logs and weekly progress reports (completed tasks, database count, campaign status, next steps).
-
Follow instructions consistently and communicate blockers early.
Required Skills & Qualifications (Non-negotiables)
-
Strong administrative skills and high attention to detail (data accuracy is critical).
-
Familiarity with social media platforms and how to post properly (IG/Facebook; TikTok a plus).
-
Experience building/maintaining contact lists and databases (Excel/Google Sheets).
Qualifications
-
Experience using Zoho (CRM / Campaigns / email tools) is strongly preferred.
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Basic understanding of email campaign workflows (lists, segmentation, scheduling, tracking).
-
B2B marketing/admin support experience.
Tools & Systems
- Zoho (required platform)
- Excel / Google Sheets
- Instagram, Facebook, TikTok
Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations
Bookkeeper
JO 16215 | Bookkeeper
Status: Full-time/40 hours a week
Schedule: 12:00 AM to 8:00 AM Manila Time
Why choose Remote Staff?
-
100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
-
15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
-
Competitive and negotiable compensation (depending on skill level & experience)
-
100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
*Terms and conditions apply.
Job Description: Manage clients’ financial records and ensure accuracy in financial transactions.
● Maintain accurate and up-to-date financial records by recording all financial transactions, including income, expenses, and payroll.
● Use accounting software such as Quickbooks to input and organize financial data.
● Reconcile bank statements with the company's books to ensure that all transactions match and identify any discrepancies.
● Process and record accounts payable and receivable transactions.
● Track and manage invoices, payments, and overdue accounts.
● Generate financial reports, such as income statements, balance sheets, and cash flow statements, to provide an overview of the company's financial health.
● Prepare reports for management and external stakeholders as needed.
● Monitor and categorize business expenses to ensure accurate financial reporting.
● Identify cost-saving opportunities and report on budget variances.
● Assist in preparing financial information for tax returns.
● Ensure compliance with local, state, and federal tax regulations.
● Maintain organized and secure financial records for auditing purposes.
● Keep track of receipts, invoices, and other financial documents.
● Handle sensitive financial information with discretion and maintain confidentiality.
Requirements:
● Prior experience in bookkeeping roles
● Strong organizational and multitasking skills.
● Proficient in using Quickbooks
● 2 screen monitors for higher productivity
● Effective communication skills, both written and verbal.
● Self-motivated, goal-oriented, and able to work independently.
Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.
Audio Visual Technician (US)
JO 16052 | Audio Visual TechnicianJob Status: Full-time (40 hrs/week)
Work Schedule: TBD
Why Choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.
About the client:
Our client is a US-based Audio-Visual Design company that offers commercial audio and video systems planning, design, & installation services to businesses in Florida and throughout the USA.
MAJOR DUTIES AND RESPONSIBILITIES:
Includes the following (other responsibilities may be assigned):
- Effectively, professionally, and respectfully represents other Information Technology & Audio Video staff members, teams, and their services to the client community.
- Provides support for all Information Technology & Audio Video products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.
- Determines the most effective manner to resolve the customer's technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Consults with full-time staff when necessary.
- Records required customer and problem information in the Work Order/Ticketing System. Updates tickets with appropriate journal entries of activities and closes tickets with resolution entered upon completion of the job.
- Resolves Level 1-2 work orders. Elevates complex and/or high priority problems to the appropriate support groups for resolution.
- Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up.
- Works on HelpDesk related projects as assigned by the supervisor.
- Ability to be on call on weekends and/or nights
Includes but not limited to
- Crestron, Peavey, QSC, Video Wall Digital Displays (Samsung, LG, Phillips), BS, Extron, Shure, Vaddio, Just Add Power, BTX
- Experience in hardware, software, network troubleshooting, basic to intermediate operating system functionality or equivalent training and/or education is necessary. Operating systems include: Windows, OS X, iOS & Android. This position also requires basic to intermediate functionality or equivalent training and/or education in Control Systems and Digital Signal Processing including but not limited to: Crestron Control Systems, Peavey Media Matrix, BSS London & Rane Digital Signal Processing. Certifications held in any of the aforementioned systems will be highly regarded. Additionally, customer service experience is preferred.
- This position requires handling confidential information in an appropriate manner. Customer interactions must be handled with diplomacy and tact. Individuals must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
- This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for particular problems, there may be no existing procedures or instructions for those problems. The technician may be on their own in solving problems and determining satisfactory solutions. Ability to work independently and in a team setting is imperative.\
- Must be able to learn and support new and quickly-changing technologies.
- Ability to be on call on weekends and/or nights
- Ability to research solutions or information regarding technical issues.
- Good work habits under pressure.
- Familiarity with a wide range of standard office automation products.
- Excellent interpersonal skills.
- Detail oriented.
- Must have a good command of the English language in order to provide effective phone, desk-side, and email support.
- Needs the ability to use a keyboard to enter and retrieve data.
- Must have good eyesight to view computer monitors and phones.
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