Welcome to Remote Staff!

   Remote Staff Email (IONOS)

This email will be used for all official Remote Staff communication. The email credentials will be included in the welcome email
  Login URL: https://mail.ionos.com
  Email Address: XXXREMOTESTAFFNETEMAILADDRESS
  Temporary Password: XXXPASSWORD

Please bookmark the login page for daily use.

Notes

• Use this email for all Remote Staff communications.
• If your client cannot provide a company email, use this email to receive task-related instructions

*Using company-authorized emails protects you and your client’s data. A critical mandate to our commitment to Data Privacy and Protection.

   Remote Staff Portal (RS Portal)

The Remote Staff Portal (RS Portal) is your main platform for managing work-related records and requests. The RS Portal and DIWA use the SAME login credentials. Any password changes must be done through the RS Portal login.

The RS Portal is used for:

• Timesheets and attendance
• Leave applications
• Invoice viewing and downloads
• Community updates
• DIWA Monitoring Reports

Portal URL: https://staff.remotestaff.com/
Username: XXXREMOTESTAFFNETEMAILADDRESS
Password: Set password using instruction below

First-Time Access Instructions

1. Go to the RS Portal login page.
2. Click “Forgot Password.”
3. Enter your Remote Staff email address.
4. Follow the instructions sent to your email.
5. Log in using your new password.

Note: Once you change your password in the RS Portal, the same password will automatically apply to DIWA.

User Manuals

• Timesheet User Manual
• Leave Request User Manual
• Remote Contractor Invoice User Manual

Features Overview

• Timesheet View Time Records, Schedule, Adjusted Hours, and Filed Leaves Add Timesheet Notes
• Leave Request File and cancel Leave Requests
• Invoice View and download PDF versions of your invoice
• Community Page Engage, learn, and collaborate with Remote Staff and the wider community

   DIWA – Work Monitoring Tool

DIWA (Diary of Work Activity) is used to track attendance and online visibility. DIWA uses the SAME username and password as the RS Portal.

• Download Link
• Username: XXXREMOTESTAFFNETEMAILADDRESS
• Password / Activation Instructions/How to Navigate DIWA app: Guide
• Server: https://gwe306vid7.execute-api.ap-southeast-1.amazonaws.com/login

Important Reminder:
Please install and test DIWA before your first day of work.

   Zoom Account Setup

Zoom is used for meetings when invited by your CRE or client.

Zoom Email Address: XXXREMOTESTAFFNETEMAILADDRESS
Setup Guide: GUIDE

Usage Rules:

• Log in only when attending meetings
• Business use only

Microsoft Teams
(Primary Communication Tool)

Microsoft Teams is the main communication tool used at Remote Staff.

• Download Link: Here
• User Guide: Guide on how to use it.

Important Notes:

• You must register for Microsoft Teams using your Remote Staff email.
• Log in using your Remote Staff email address.
• Stay logged in to Microsoft Teams during working hours.
• Your Client Relationship Executive (CRE) will contact you via Microsoft Teams on your first day.

Important: Guidance Program for Government Contributions
(For Full-Time Contracts Only)

This program supports SSS, PhilHealth, and Pag-IBIG contributions. Eligible participants may receive additional funds on top of their monthly rate.

• Program Information Link: Resource centre website

ON YOUR FIRST DAY

Please follow these steps carefully:

Log in to DIWA and click “Start”

Be online at least 10 minutes before your scheduled start time (Your work schedule follows what is stated in your contract)

Log in to Microsoft Teams

Your HR Business Partner will contact you via Teams and introduce you to your client.

After the introduction:

• Task instructions and daily work come directly from your client
• Remote Staff will monitor attendance and online visibility only